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iPSG Support Article

Subject: External USB Hard Drive


Frequently Asked Questions

Q- Would this enclosure be compatible with my Mac system using OS X?

A- Yes, this enclosure has been tested on both OS X and OS 9.

Q- What operating system is this compatible with?

A- This enclosure will work with Windows 98SE, Windows ME, Windows 2000, and Windows XP.

Q- I want to use the NTFS file system. Is this possible?

A- Yes, the drive comes pre-formatted as a FAT32 file system. You are able to format the HD to a NTFS file system.

Q- Am I able to take out the old hard drive and put in one of my choice?

A- The enclosure has been tested with other hard drives and it is a replaceable item.

Q- Is there any documentation on how to replace the Hard Drive?

A- There is a Tech Article on our IPSG website. Click here for installation instructions.

Q- What if I need a new power supply (ac adapter) for my enclosure. What are the specifications on the power supply?

A- The specifications of the power supply are: Input- 100-240Vac 50-60Hz 0.6A Output- 12Vdc 1.7A.


Disclaimer: This information is being provided to you as a service from the Technical Support Department of IPSG (The International Products Sourcing Group). It is intended to assist you in the resolution of your technical problems or questions. If you feel uncomfortable implementing any of the information or suggestions contained herein then you should contact IPSG through our web site. IPSG will not be held responsible for any loss of information, data or programming as a result of the use of this article.

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