Subject: WinBook Digital Photo Keychain

General...

• What operating systems does this work with?
• Windows XP and Windows Vista.
• I don’t have high speed USB 2.0, can I still use it?
• Yes, the WinBook Digital Photo Keychain is backwards compatible with USB 1.1.
• How many photos can it hold?
• Up to 60 photos.
• How large is the display?
• The screen is 1 inch by 1 inch.
• How large of a picture can I transfer to the keychain?
• You can transfer any size picture; however, the image will be converted to 128 pixels by 128 pixels.
• What types of files can I transfer to it?
• JPEG, BMP, TIF, and GIF
• Do I need software to use this?
• Yes, PhotoViewer 2. 4 comes with the digital picture keychain. You can also get the software by going to www.ipsgproducts.com or www.winbookcorp.com.
• Should I install the software before plugging the keychain into my computer?
• Yes. If you do not, you may receive a message that says that the drive is not formatted.

How To...

• How do I charge the battery on my keychain?
• Plug the keychain into an available USB port on your PC. Then select the “USB Charge” option and press the Menu button. The photos on the keychain will be displayed while it is charging.
• How do I transfer pictures to my keychain?
• Plug the keychain into an available USB port on your PC.
• Select the “USB Update” option and press the Menu button.
• Open the PhotoViewer software and use the left side of the program to browse to the photos that you want on the keychain.
• Select the image that you want to transfer and then press the blue right arrow button. The picture will now appear on the right side of the window with the pictures that are already on the keychain. Repeat this step for all of the pictures that you want to transfer.
• Once you have all of the pictures that you want on the keychain, press the Synchronize button in the upper right of the PhotoViewer software.
• You will get a “transfer is complete” message when it has finished copying. Click OK.
• You can now close the PhotoViewer software and unplug your keychain.
  

Troubleshooting...

• I plugged the jump drive in, but when I try to view the files by going into My Computer it tells me, “The drive is not formatted.” What is wrong?
• You must use the PhotoViewer software to view and transfer pictures to and from the keychain.
  
• When I open the PhotoViewer software I get a message that says, “No Photo Viewer is found, program terminated!” What is wrong?
• Make sure that the keychain is securely connected to the adapter and that the “USB Update” option is selected. If the problem still occurs, the USB adapter may be bad. Please contact the place of purchase for warranty assistance.
  
• When I plugged my keychain into my computer I got a “USB Device Not Recognized” message, what is wrong?
• Make sure that the keychain is securely connected to the adapter and that the “USB Update” option is selected. If the problem still occurs, the USB adapter may be bad. Please contact the place of purchase for warranty assistance.
  
• When I saved my picture from my keychain to my computer it is now a small BMP file. Is something wrong?
• No. The PhotoViewer software converts the pictures to the optimal size to store 60 pictures. The keychain is viewing device, not a storage device.
  
• When I tried to format my keychain I got an error message that said, “Windows was unable to complete the format.” What is wrong?
• The keychain cannot be formatted from Windows. Use the PhotoViewer software or the Delete function on the keychain to remove all of the pictures from the keychain.