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iPSG Support Article

Subject: 16X Dual Layer External USB 2.0 DVD +/-R/RW Drive

Frequently Asked Questions

Q- Will the Unit work with a Windows XP computer and can I use it with another, older, version of Windows?

A- Yes, you can use this device on an older version of Windows, however you must remember that Windows XP is the only version that fully supports USB 2.0. Older versions of Windows support USB and will utilize the enclosure, but you will not get the full benefit of the device.

Q- Will this Drive work with my MAC OS?

A- Yes, this drive will function with OS 9.2 or later. Software for burning is not included for the MacOS.

Q- When I am using this drive on my USB 1.1 system and try to play a DVD movie, it skips and seems like there is a problem with my movie.

A- This is because USB 1.1 does not support the high data thru-put needed for video streaming, USB 2.0 has a high enough data thru-put to support video streaming.

Q- Can I remove the DVD Drive and install it in my home PC?

A- Yes, the drive is removable, making it possible to use as a replacement for another optical drive. Also the USB case can support other optical drives.

Q- Can I use the included software to create and edit my own DVD movies?

A- Yes, there is software included for Windows that allows you to create DVD quality videos that you can then burn to blank DVD media with the drive.

Q- What is "Double-Layer"?

A- Double-Layer or Dual-Layer is the term given to media that has 2 layers to burn data. A single layer disk holds up to 4.7 GB where a Dual-Layer disk will hold up to 8.4 GB of information.

Q- Can I use this Drive with Bootable CD or DVD media?

A- Yes, as long as your motherboard supports booting from USB devices and the option is enabled in BIOS. Most, but not all, new motherboards support this option.


Disclaimer: This information is being provided to you as a service from the Technical Support Department of IPSG (The International Products Sourcing Group). It is intended to assist you in the resolution of your technical problems or questions. If you feel uncomfortable implementing any of the information or suggestions contained herein then you should contact IPSG through our web site. IPSG will not be held responsible for any loss of information, data or programming as a result of the use of this article.

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